Diner Cronulla

Legal

Privacy Policy

Effective date: 20 September 2026

Introduction

Diner Cronulla is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our venue, use our website, or interact with our services.

  • We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
  • This policy applies to all personal information collected by Diner Cronulla, including through our website, reservations, and in-person interactions.
  • By using our services, you consent to the practices described in this policy.

Diner Cronulla
31 Eastlake Parade, Kingston ACT 2604, Australia

Information We Collect

We collect personal information that is reasonably necessary for our business functions. This may include your name, contact details, reservation information, and any other information you provide to us.

  • Contact information: name, email address, phone number.
  • Reservation details: date, time, party size, special requests.
  • Payment information: processed securely by third-party providers; we do not store full card details.
  • Technical information: IP address, browser type, device information when you use our website.

We collect information you provide directly and automatically through website usage.

How We Collect Information

We collect personal information directly from you when you make a reservation, contact us, or visit our venue. We may also collect information automatically through cookies and similar technologies on our website.

  • Direct collection: when you fill out forms, call us, or speak with staff.
  • Automatic collection: through website analytics and cookies (see Cookie Policy).
  • Third-party sources: occasionally from booking platforms or event partners, only with your consent.

We use cookies; refer to our Cookie Policy for details.

Use of Personal Information

We use your personal information to provide and improve our services, manage reservations, respond to inquiries, and comply with legal obligations.

  1. To process and manage restaurant and casino lounge reservations.
  2. To communicate with you about your bookings, events, and promotions (with your consent).
  3. To improve our website and services through analytics.
  4. To comply with legal and regulatory requirements, including responsible service of alcohol and gaming regulations.

We may send marketing communications only with your consent; you can opt out at any time.

Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to trusted third parties who assist us in operating our business, such as payment processors, booking platforms, and IT service providers.

  • Service providers: payment processors, reservation systems, email marketing platforms.
  • Legal requirements: when required by law or to protect our rights and safety.
  • Business transfers: in the event of a merger or acquisition, your information may be transferred.

We ensure third parties are contractually obligated to protect your information.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

  • We use encryption for data transmission (SSL/TLS).
  • Access to personal information is restricted to authorized personnel only.
  • We regularly review our security practices and update them as needed.
  • Despite our efforts, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

We implement industry-standard security measures.

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.

  • You may request access by contacting us using the details below.
  • We will respond to your request within a reasonable timeframe, usually 30 days.
  • You may also request deletion of your personal information, subject to legal retention requirements.
  • You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.

Contact email: [email protected]
Phone: +61 425 836 409

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

  • Essential cookies: necessary for website functionality.
  • Analytics cookies: help us understand how visitors use our site.
  • You can control cookies through your browser settings; however, disabling cookies may affect site functionality.
  • For more details, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date.

  • We encourage you to review this policy periodically.
  • Material changes will be communicated through our website or other appropriate means.

Effective date: 20 September 2026

Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us using the details below.